Telemedicine consultations, or remote meetings with a doctor, are gaining popularity both in Poland and around the world. In this article, we will discuss what a telemedicine consultation is, what benefits it offers and what the process of meeting a doctor online looks like.
What is a telemedicine consultation?
A telemedicine consultation is a medical service that allows patients to contact a doctor or specialist without having to visit an office in person. Thanks to modern technology, patients can obtain medical advice, diagnoses, as well as prescriptions or test referrals, without having to leave home.
What does a teleconsultation look like?
A teleconsultation is similar to a traditional medical visit, but it takes place remotely, usually via video, chat or telephone platforms. During the visit, the doctor takes a medical history, analyses the symptoms and makes a diagnosis. In some cases, the doctor may order simple diagnostic tests that the patient can perform on their own at home.
How does the online consultation work?
The online consultation process may vary depending on the platform and form of communication, but the standard process is as follows:
- Registration: The patient creates an account on the telemedicine platform, makes an appointment, providing details and a description of the health problem.
- Choice of doctor: The patient chooses a specialist based on his/her speciality or the opinions of other patients.
- Online visit: At the appointment, the patient connects with the doctor via a video or chat application.
- Medical history: The doctor takes a history, asking questions about symptoms, medical history and other relevant information.
- Diagnosis and recommendations: Based on the information gathered, the doctor makes a diagnosis and recommends treatment, tests or prescribes a prescription.
- E-prescription: If necessary, the doctor issues an e-prescription that can be filled at any pharmacy.
Is it possible to get a L4 via chat?
Yes, it is possible to obtain a sick leave (L4) after an online consultation. There are online clinics in Poland that, after analysing the patient's condition, can issue an e-leave. However, the decision to issue a L4 depends on the patient's state of health and the doctor's diagnosis.
Advantages of telemedicine consultations
Telemedicine consultations offer a number of benefits for both patients and doctors:
- Accessibility and convenience: Patients can consult a doctor from anywhere and at any time, eliminating the need to visit a clinic.
- Quick access to specialists: Online consultations allow quick contact with a doctor, which is particularly valuable in emergencies.
- Continuation of treatment: Patients can regularly monitor their treatment, receive recommendations and subsequent prescriptions.
- Cost reduction: Telemedicine can be a cheaper option compared to traditional visits, especially when it does not require a physical examination.
Safety of telemedicine consultations
To ensure the legality and safety of telemedicine consultations in Poland, several important aspects need to be kept in mind:
- Legal platform: Use a platform that is certified and authorised to provide online medical services.
- Security of personal data: Ensure that the platform complies with the data protection requirements of the RODO.
- Documentation: Keep e-prescriptions, referrals and other recommendations received during the consultation.
Telemedicine consultation - applications
Telemedicine consultations are a modern form of contact with a doctor, providing quick access to medical care without having to leave home. Telemedicine eliminates the need for in-patient visits, offering convenience, time savings and complete safety.
More information can be obtained from our doctors by starting a medical e-consultation at any time.
