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E-consultation

How do I make an appointment with a doctor online?

Online medical consultations are the ideal solution for patients who want to obtain medical care quickly and conveniently without leaving their home. The process of making an appointment with a doctor online is very simple and intuitive:

  • Register on the Teledok platform - simply create an account to gain access to the full range of online teledocs,
  • choose the right service - an e-consultation of a doctor can include internal medicine advice, specialist advice, as well as the issuing of e-prescriptions or e-releases,
  • choose a convenient date - the system allows you to make an e-visit for a specific time, eliminating long waits,
  • pay your visit online - payment is made using fast and secure methods,
  • be prepared for the consultation - you can include medical records, test results or a list of medications you are taking.

During a teleconsultation with your doctor, you will receive expert help and the possibility of further treatment, including a prescription or referral.

What does the online consultation consist of?

An online medical consultation is a modern form of medical service provision that allows patients to contact their doctor via the internet, telephone or video. Online telehealth consultations are tailored to the different needs of patients and include, among other things, a detailed medical history, diagnosis of a medical condition, the issuing of an e-prescription, an e-consultation (L4 online) and referral for further tests.

Online medical consultations make it possible to obtain medical assistance quickly and efficiently. With this form of contact, patients can start treatment almost immediately, without having to visit a clinic.

Why choose an online consultation?

The e-consultation of a doctor offers a number of benefits for each patient:

  • convenience - online medical advice is available from anywhere, eliminating the need to travel,
  • time saving - you will avoid long queues,
  • safety - no contact with other patients minimises the risk of infection,
  • a wide choice of specialists - online doctors are available in many areas such as paediatrics, dermatology or ENT,
  • flexibility - appointments can be made at a convenient day and time.

Online teleportation is a solution that will work in both emergency and follow-up situations.

Do you need a prescription or exemption?

During the e-visit you can obtain:

  • e-prescription- The online doctor will issue a prescription for the necessary medication, which can be filled at any pharmacy.
  • e-Medical certificate (L4 online) - ideal in the event of illness or the need for childcare.
  • referral for examination- During the consultation, the doctor may order imaging tests such as X-rays, ultrasound or MRI.

All these documents are sent electronically, allowing the patient to start treatment immediately after teleportation.

What ailments can be consulted online?

Online teleconsultation with a doctor works well for bacterial and viral infections, skin problems, muscle and joint pain, allergic reactions, digestive problems and headaches. Online medical advice also allows you to consult the results of tests and receive advice on preventive health care.

What does online teleportation look like?

Online teleportation takes place in a few simple steps. First, the doctor takes a medical history, asking about symptoms, medical history and medications taken. He then analyses the data and makes a diagnosis. Finally, he or she makes recommendations and issues the relevant documents, such as a prescription or sick leave.

The online doctor's advice can be by telephone, chat or video call. You decide which form of contact is most convenient for you.

Why choose Teledok?

The Teledok platform differentiates itself from the competition through:

  • 24/7 availability - online medical consultations are available every day, at any time,
  • speed - in an emergency, you can make an e-visit appointment in a matter of minutes,
  • comprehensive service - from diagnosis to prescriptions to test referrals,
  • the professionalism of the specialists - the online doctors are experienced specialists in their fields.

Teledok is a guarantee of quality medical care at your fingertips.

How do I get started with online consultation?

Getting started with online medical consultations is quick and easy. All you need to do is register on the platform, select a service, pay for your appointment and get ready for your e-consultation. With Teledok, you will receive professional medical care without having to visit a clinic. Make an appointment today and enjoy the convenience of telemedicine!

 

When will you receive an E-consultation?

If there are no contraindications, you will receive an E-consultation within 30 minutes of submitting your request. In some cases, however, the process may take a little longer.
If you have any doubts, our doctor can contact you by telephone to dispel them.

How does the payment process work?

Payment is required before the medical interview can begin. Once you have completed your interview, you will be redirected to an online payment page.
*Between 20:00 and 8:00, service delivery times may extend.
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