In the age of modern technology, e-counselling, e-prescriptions and e-referrals are becoming increasingly popular. During the pandemic in particular, telemedicine has become indispensable, allowing patients to access medical care without having to leave home. Nowadays, if you are unable to work due to illness or need to care for a child, you can easily obtain sick leave online.
How do I get an e-call?
If you are experiencing a deterioration in your health, the first step is to find a doctor who offers to issue an e-discharge. It is important to prepare your test results, which can be crucial for your doctor in deciding whether to issue a release. It is usually sufficient to hand over the documents during the e-consultation and the doctor will assess the appropriateness of issuing a L4.
During the consultation, as during the in-patient visit, the doctor will ask about the medications you are taking, co-morbidities and other relevant information. If he or she deems it necessary, sick leave will be issued electronically. Once the procedure is complete, the e-leave will be automatically sent to your employer and the Social Insurance Institution (ZUS).
What are the benefits of e-clearance?
The biggest advantage of e-recall is time saving. Patients do not have to visit clinics, wait in queues or make appointments in person. E-clearance is available 24 hours a day from many online specialists. The process is simple and fast - from the consultation, to issuing the exemption, to sending the documents to the Social Insurance Institution.
In addition to e-recall, patients can also obtain an e-prescription, which further facilitates the treatment process.
How does the e-call work and who can issue it?
Any doctor, regardless of specialisation, can issue sick leave online. The procedure is not automatic - the doctor must carefully assess the patient's condition based on the information provided and the consultation carried out, which can take place by telephone or video conference.
In some cases, the doctor may ask for additional test results, such as:
- X-RAY, ECG, TK, RM, EEG
- Urine and faecal tests
- Morphology
Once the results have been verified, if the doctor deems it appropriate, an e-certificate will be issued and sent to the relevant institutions.
Why use e-clearance?
There are a number of advantages to using e-consent, including:
- Security: In an era of pandemics, being able to get a dispensation without leaving home is an extremely valuable solution. You gain professional medical assistance without the risks associated with direct contacts.
- Speed: The whole process, from the moment of notification to the issuing of the release, is quick and usually takes about 30 minutes. The doctor may also recommend preventive care or additional examinations.
- Easy access: E-records are available 24 hours a day, so you don't have to wait for appointments or stand in queues.
- Professionalism: The e-call service is offered by a number of qualified doctors, ensuring that you receive quality medical care.
More information can be obtained by using the medical e-consultation, available at any time.
